Website:cisgreenfield.com
Operator: Country Inn & Suites – Greenfield, Indiana
Effective Date: October 20, 2017

🔒 PRIVACY POLICY

1. Introduction

Country Inn & Suites – Greenfield, Indiana (“Hotel,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cisgreenfield.com (the “Site”).

By using this Site, you agree to this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect:

• Name
• Email address
• Phone number
• Billing and payment details
• Reservation and stay details

b. Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and usage behavior

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable booking functionality
• Analyze traffic
• Improve user experience

You may disable cookies via your browser, but some features may not function properly.

3. How We Use Information

We use your information to:

• Process reservations and payments
• Communicate with you regarding bookings
• Improve website functionality and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. Sharing of Information

We do not sell personal information.

We may share information with:

• Reservation systems (including Choice Advantage)
• Payment processors
• IT and service providers
• Legal authorities when required

5. Data Security

We implement reasonable safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for business, legal, and operational purposes.

7. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Request access to personal data
• Request deletion of personal data
• Request correction of inaccurate data
• Opt out of sale/sharing (we do not sell data)
• Non-discrimination for exercising rights

Requests

📧  Please use contact us page
📞 Please use contact us page

We may verify your identity before processing requests.

8. Do Not Track

We may not respond to browser “Do Not Track” signals.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13.

10. Third-Party Links

We are not responsible for third-party websites or their privacy practices.

11. Updates

We may update this policy at any time. Continued use of the Site constitutes acceptance.

♿ ADA ACCESSIBILITY STATEMENT

12. Commitment to Accessibility

We are committed to making this Site accessible to all individuals, including those with disabilities, consistent with the Americans with Disabilities Act (ADA).

13. Standards

We strive to conform to WCAG 2.1 Level AA guidelines.

14. Ongoing Improvements

We continuously work to improve accessibility and usability.

15. Assistance

If you experience difficulty accessing this Site:

📧  Please use contact us page
📞 Please use contact us page

We will make reasonable efforts to provide assistance.

📜 TERMS & CONDITIONS

16. Acceptance of Terms

By using this Site, you agree to these Terms.

17. Website Use

You agree not to:

• Use the Site unlawfully
• Make fraudulent reservations
• Interfere with Site operations

18. Reservations

• Subject to availability
• Rates may change
• Specific cancellation policies apply per booking

19. Payment

Payments are securely processed via third-party providers. We do not store full card data.

20. Intellectual Property

All content is owned or licensed by the Hotel and may not be used without permission.

21. Disclaimer of Warranties

The Site is provided “as is” without warranties of any kind.

22. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Indirect or consequential damages
• Loss of revenue, data, or business
• Website interruptions

⚖️ STRONG LEGAL PROTECTIONS

23. Arbitration Agreement (VERY IMPORTANT)

Any dispute, claim, or controversy arising from use of this Site shall be resolved by binding arbitration, rather than in court, except where prohibited by law.

• Arbitration shall be conducted in Indiana
• Governed by the Federal Arbitration Act
• Each party bears its own costs unless otherwise      required

24. Class Action Waiver

You agree that any disputes will be handled individually and not as part of a class action or representative proceeding.

25. Limitation on Claims

Any claim must be filed within one (1) year after the cause of action arises, or it is permanently barred.

26. Indemnification

You agree to indemnify and hold harmless the Hotel from any claims, damages, or expenses arising from:

• Your use of the Site
• Violation of these Terms

27. Third-Party Services

We are not responsible for third-party services, including booking engines and external links.

28. Governing Law

These Terms are governed by the laws of the State of Indiana.

29. Venue

To the extent arbitration does not apply, any legal action must be brought in courts located in Indiana.

30. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

31. Entire Agreement

These Terms constitute the entire agreement between you and the Hotel regarding Site use.

32. Contact Information

Country Inn & Suites – Greenfield, Indiana
🌐 cisgreenfield.com

Please use contact us form.